Privacy Policy for RemoveVideoBG

Introduction

Welcome to RemoveVideoBG, the AI Video Background Remover designed to help you remove video backgrounds instantly — no green screen, no editing software required. At RemoveVideoBG, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using RemoveVideoBG:

  1. Account Information

    • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account and provide customer support.

  2. Usage Details

    • What We Collect: Information about how you use RemoveVideoBG, including your interactions, features accessed, video processing frequency, background mode selections (transparent, white, or custom), and usage patterns.
    • Purpose: To analyze user engagement and improve our AI video background removal services.

  3. Device Information

    • What We Collect: Data regarding the devices you use to access RemoveVideoBG, such as device type, operating system, and browser type.
    • Purpose: To optimize our services for different devices and ensure compatibility.

  4. Cookies

    • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
    • Purpose: To enhance the functionality of our services and personalize your experience.

  5. Payment and Billing Information

    • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
    • Purpose: To facilitate billing and payment processing for our credit-based services.

  6. Content Data

    • What We Collect: Videos you upload for background removal processing, background type preferences (transparent, white, or custom image), and processed output videos.
    • Purpose: To provide AI video background removal services and improve our AI models.

Data Storage and Security

We take the security of your personal information seriously. We use measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction. When you use video background removal, we send uploaded video files to WaveSpeedAI for processing. WaveSpeedAI stores uploaded files for 7 days and then automatically deletes them. Processed video files generally expire within 7 days; please download your result before it expires. We also keep task records in our database, including the uploaded video and result URLs, processing status, and account and credit information. The 7-day file retention period does not mean these task records are deleted at the same time. No method of transmission over the Internet or electronic storage is completely secure.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Copyright Owner: removevideobg.app Email: privacy@removevideobg.app

By using RemoveVideoBG, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!